Privacy policy
Last updated: June 4, 2026
This Privacy Policy explains how MB Damn good audio, a Lithuanian small partnership (Mažoji bendrija), collects, uses, shares, and protects personal data when you visit damngoodaudio.com, place an order, contact us, subscribe to marketing communications, or otherwise interact with our website and services.
| Data controller | MB Damn good audio |
|---|---|
| Registered address | Kuosų g. 9-R18, 10312 Vilnius, Lithuania |
| Company number | 307592479 |
| VAT status | Not VAT registered |
| General support | Contact form |
| Privacy contact | privacy@damngoodaudio.com |
This address is provided for legal registration and business identification purposes only. It is not a customer support location, return address, or visit address.
1. Personal data we collect
Information you provide to us
We may collect personal data that you provide directly to us, including when you place an order, submit a preorder, contact us through our contact form, sign up for marketing communications, or otherwise communicate with us.
This may include:
- name
- billing address
- shipping address
- email address
- phone number
- order and preorder details
- payment-related information processed during checkout
- messages, questions, or other information you send to us
- marketing preferences
Information collected automatically
When you visit our website, we and our service providers may automatically collect certain technical and usage data, such as:
- IP address
- browser type and device information
- time zone and general location inferred from IP address
- pages viewed, products viewed, and referring pages
- how you interact with the website
- cookie identifiers and similar online identifiers
Information from third parties
We may receive information from Shopify and other service providers involved in hosting our store, processing payments, delivering orders, sending communications, measuring performance, or helping us detect fraud and secure our website.
2. How we use personal data
We use personal data for the following purposes:
- to operate our website and online store
- to process and fulfill orders and preorders
- to take payment and provide order confirmations, invoices, and shipping updates
- to communicate with you about your order, preorder timing, returns, refunds, or support requests
- to manage delays, dispatch updates, and preorder-related issues
- to detect, prevent, and investigate fraud, abuse, or security incidents
- to comply with legal, accounting, tax, and regulatory obligations
- to send marketing communications where you have opted in or where otherwise permitted by law
- to understand website performance and improve our store, communications, and campaigns
3. Legal bases for processing
Where the GDPR applies, we rely on one or more of the following legal bases:
- Performance of a contract: to process purchases, payments, delivery, returns, refunds, and related customer support.
- Legal obligation: to comply with applicable accounting, tax, consumer, and regulatory obligations.
- Legitimate interests: to operate, secure, improve, and defend our website and business, provided those interests are not overridden by your rights.
- Consent: where required for non-essential cookies, certain analytics or advertising technologies, and some marketing communications.
4. Cookies and similar technologies
We use cookies and similar technologies to operate our website and, where enabled, to understand usage and improve marketing performance.
Cookies are small text files placed on your device when you visit a website. We may also use similar technologies such as pixels, tags, scripts, and local storage for related purposes.
We may use the following categories of cookies and similar technologies:
- Strictly necessary cookies: required for the basic operation of our website and store, including security, cart, checkout, and essential functionality.
- Preference and functionality cookies: used to remember choices and improve your browsing experience.
- Analytics cookies: used, where enabled, to understand how visitors use our website and how the website performs. These may include Google Analytics 4 or similar technologies.
- Advertising and marketing cookies: used, where enabled, to measure campaign performance, understand customer preferences, and show more relevant advertising. These may include Meta Pixel and similar technologies.
We use a Shopify-based cookie consent tool, currently Shopify Cookie Bar, to manage consent for non-essential cookies and similar technologies. Where required by law, non-essential analytics and advertising technologies are activated only after you provide consent.
You can reject non-essential cookies or later change your preferences through the consent tool made available on our website, where applicable. You can also manage some cookies through your browser settings, although blocking strictly necessary cookies may affect website functionality, cart features, or checkout.
Our store is hosted on Shopify. Shopify and service providers acting on our behalf may place cookies or similar technologies in connection with hosting, storefront functionality, checkout, security, analytics, messaging, and marketing features.
Tools used in connection with our store may include Shopify services, Shopify Messaging, and any analytics or advertising tools actually enabled on the store, such as Google Analytics 4 and Meta Pixel.
5. Marketing communications
We may send marketing communications using Shopify Messaging and related Shopify tools, including email and, where enabled and lawfully used, SMS. We will only send marketing communications where we have a valid legal basis to do so.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us through our contact form .
6. How we share personal data
We may share personal data with trusted third parties where reasonably necessary to operate our business, including:
- Shopify, which powers our online store
- payment processors and financial service providers
- shipping, logistics, and delivery providers
- email, messaging, analytics, and advertising service providers
- fraud-prevention, security, hosting, and IT providers
- professional advisers such as accountants, auditors, insurers, and legal advisers
- courts, regulators, tax authorities, law enforcement, or other public authorities where required by law
We do not sell your personal data in the ordinary sense of that term.
7. International transfers
Some of our service providers may process personal data outside the European Economic Area. Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place, such as adequacy decisions or approved contractual safeguards, where required by applicable law.
8. Data retention
We retain personal data only for as long as necessary for order fulfillment, customer support, legal compliance, accounting, tax, fraud prevention, dispute resolution, and marketing record-keeping where applicable.
Retention periods may vary depending on the type of data and the reason we hold it. For example, order and invoice records may need to be retained for longer where required by accounting or tax laws.
9. Your rights
Depending on your location and applicable law, you may have the right to:
- request access to the personal data we hold about you
- request correction of inaccurate or incomplete personal data
- request deletion of personal data in certain circumstances
- request restriction of processing in certain circumstances
- object to certain processing activities
- request data portability where applicable
- withdraw consent at any time where processing is based on consent
- lodge a complaint with a supervisory authority
If you want to exercise any of these rights, please contact us at: privacy@damngoodaudio.com.
If you are in the European Union or European Economic Area, you also have the right to lodge a complaint with your local data protection authority, including the Lithuanian State Data Protection Inspectorate where relevant.
10. Security
We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.
11. Children
Our website is not intended for children, and we do not knowingly collect personal data from children in violation of applicable law.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal obligations, or service providers. The updated version will be posted on this page with the revised last-updated date.
13. Contact us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at: privacy@damngoodaudio.com.